Welcome Home

Thank you for choosing to call your new Wilmington, DE apartment at The Residences at Harlan Flats home. We know this decision was not made lightly and we hope you have an incredible experience here. Our goal is to exceed your expectations and provide all of the information necessary to enjoy not only your home, but the amazing attractions nearby.

Resources

PAY YOUR RENT ONLINE

Earn points on rent! With Bilt, residents can earn points on each rent payment which you can use toward travel, fitness, rent credit, and more.

MAINTENANCE AND EMERGENCIES

In the event that your apartment needs to be serviced, please log in to your account to submit a work order. We take pride in our service and will try to complete all requests within 48 hours. When submitting a service request, please be as detailed as possible to help us expedite the process. Our maintenance technician is onsite Monday-Friday 8:00am – 4:30pm. For requests after normal hours, please call the 24-hour emergency maintenance line at (302) 757-9020.

AMENITIES

Click here to Reserve an Amenity

Business Center: Our business center is fully-equipped to handle all of your home office needs. Please utilize it in a timely manner so other residents can enjoy as well. If you should need to rent it out for a meeting, please notify the leasing office.
Complimentary Wifi: Available in the common areas on the first floor.
Concierge Services: Our onsite concierge will accept packages, dry cleaning, groceries, etc. You will receive an electronic notification by either phone, text, or email when packages are waiting for you to pick up at the front desk.
Fitness Center: Our state-of-the-art fitness center is available to residents 24 hours a day, 7 days a week. Simply remember to bring your key fob for access.
Freight Delivery: Available for move-in and deliveries by reservation via the Concierge Desk at (302) 757-9020.
Newsletter: Please make sure the leasing office has your email on file to receive important resident updates and exclusive offers to local businesses.
Outdoor Patio: Fire up our grill for a barbeque or sit back and relax by our outdoor fire pit.
ResideBPG Play Where You Live Program: ResideBPG residents receive exclusive discounts to local businesses with the Play Where You Live card. For a current Play Where You Live card, please visit the leasing office. For more information about the participants, visit our Perks page.
Resident Lounge: We encourage all resident to utilize our resident lounge to mingle and meet fellow neighbors
Swimming Pool: Our outdoor courtyard with private swimming pool is open seasonally for residents to enjoy. For your own safety, please follow all pool rules and regulations.

PETS

The Residences at Harlan Flats is a pet friendly community. The current pet policy is a maximum of 2 pets with a $500 deposit for the first and an additional $250 deposit for the send. Breed restrictions do apply, so please speak to your leasing agent for more details.

REFER A FRIEND

Refer a friend and receive a $250 rent credit! You both must fill out a form confirming that you were the initial source in finding The Residences at Harlan Flats. Your friend can only mention one initial source in order for you to receive the rent credit. The $250.00 rent credit will be applied after your friend signs a 12-month lease and moves in.

BPG associates are not qualified. Cannot be combined with any other offer. Terms and conditions may change with notice. For more details, please see the management office.

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