Welcome Home

Thank you for choosing to call your new Wilmington, DE apartment at The Residences at Harlan Flats home. We know this decision was not made lightly and we hope you have an incredible experience here. Our goal is to exceed your expectations and provide all of the information necessary to enjoy not only your home, but the amazing attractions nearby.

AMENITIES
  • Business Center: Our business center is fully-equipped to handle all of your home office needs. Please utilize it in a timely manner so other residents can enjoy as well. If you should need to rent it out for a meeting, please notify the leasing office.
  • Complimentary Wifi: Available in the common areas on the first floor.
  • Concierge Services: Our onsite concierge will accept packages, dry cleaning, groceries, etc. You will receive an electronic notification by either phone, text, or email when packages are waiting for you to pick up at the front desk.  
  • Delaware Sports League: All residents receive the opportunity to play in the Delaware Sports League with a discounted membership through the ResideBPG Play Where You Live program. This provides an excellent casual opportunity to meet others in Wilmington and get fit!
  • Fitness Center: Our state-of-the-art fitness center is available to residents 24 hours a day, 7 days a week. Simply remember to bring your key fob for access.
  • Freight Delivery: Available for move-in and deliveries by reservation via the Concierge Desk at (302) 757-9020.  
  • Newsletter: Please make sure the leasing office has your email on file to receive important resident updates and exclusive offers to local businesses. 
  • Outdoor Patio: Fire up our grill for a barbeque or sit back and relax by our outdoor fire pit. 
  • ResideBPG Play Where You Live Program: ResideBPG residents receive exclusive discounts to local business with the Play Where You Live card. For a current Play Where You Live card, please visit the leasing office. For more information about the participants, visit our Perks page
  • Resident Lounge: We encourage all resident to utilize our resident lounge to mingle and meet fellow neighbors
  • Swimming Pool: Our outdoor courtyard with private swimming pool is open seasonally for residents to enjoy. For your own safety, please follow all pool rules and regulations.
MAINTENANCE AND EMERGENCIES

In the event that your apartment needs to be serviced, please log in to your account to submit a work order. We take pride in our service and will try to complete all requests within 24 hours. When submitting a service request, please be as detailed as possible to help us expedite the process. Our maintenance technician is onsite Monday-Friday 8:00am – 4:30pm. For requests after normal hours, please call the 24-hour emergency maintenance line at (302) 757-9020.

PAY YOUR RENT ONLINE

Simply click here, or go to the Residents Corner on the main menu and click “Pay Your Rent Online.” You will be redirected to Resident Connect where you can log in the pay your rent.

PETS

The Residences at Harlan Flats is a pet friendly community. The current pet policy is a maximum of 2 pets with a $500 deposit for the first and an additional $250 deposit for the send. We will also honor a 50% reduced pet deposit for all Delaware Humane Association adoptions. Breed restrictions do apply, so please speak to your leasing agent for more details.

REFER A FRIEND

Refer a friend and receive a $250 rent credit! You both must fill out a form confirming that you were the initial source in finding The Residences at Harlan Flats. Your friend can only mention one initial source in order for you to receive the rent credit. The $250.00 rent credit will be applied after your friend signs a 12-month lease and moves in. For more details, please see the management office.

Stay Connected
OFFICE HOURS

Mon-Wed     8:30am-5:30pm
Thurs             8:30am- 7:00pm
Fri                   8:30am-5:30pm
Sat                  10:00am-5:00pm
Sun                By Appointment Only

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